About CheQ

At CheQ, were turning the chaos of credit into a journey thats clear, rewarding, and even a little fun. With 80,000 Cr+ in lifetime payments, a growing tribe of users (30%+ using more than two products), and $16M raised from marquee investors, were fast becoming India’s favourite way to go from credit-stressed to credit-smart.

What you’ll be doing

Join our energetic team at CheQ, a leading player in the credit management industry. We're seeking talented individuals to fill the role of customer support executive, responsible for providing exceptional customer support in the dynamic fintech industry, addressing inquiries, resolving issues, and ensuring a seamless experience for clients for cutting-edge credit and finance products. If you're passionate about making a positive impact in the financial world and thrive in a sales-driven environment, this opportunity is for you.

- Respond to customer inquiries through written communication channels, such as emails or chat, as well as the outbound calling channel.
- Ensure accuracy and completeness in addressing customer queries to achieve satisfactory resolutions.
- Collaborate with team members to escalate and resolve complex issues as needed.




- Maintain a professional and customer-centric approach to enhance overall customer satisfaction in the semi-voice process.

What you'll need

Like us, you'll be deeply committed to delivering impactful outcomes for customers.

- 0-2 years of experience in customer support, customer service, or customer operations.
- Good communication skills in English and Hindi (both are required).
- Comfortable handling voice, chat, and email support channels
- Must be located in Bangalore and ready to work from the office.
- Comfortable with rotational shifts and a 6-day work week.

Why should you join CheQ

You own it, we trust you

Shape your work with freedom, deliver with ownership, backed by trust.

Bold, fast & human We push boundaries together, and deliver with agility, rigor, and heart. Always looking out for one another.

Growth by osmosis Learn directly from a stellar leadership team with rich, diverse backgrounds.

What you will not get

- Monotony : Work is dynamic, expect variety every day.
- Slow climbs : Growth here is about leaps, not ladders.
- Layers of red tape : We believe in speed, not bureaucracy.

📌 Customer Support Advisor (Bengaluru)
🏢 Cheq Digital
📍 Bengaluru