- Must have robust experience in direct customer interaction and relationship management.

- Comfortable handling customers through calls, meetings, emails, and WhatsApp.

- Should be confident in understanding customer requirements and providing appropriate solutions.

- Handle customer complaints, concerns, and escalations professionally.

- Conduct customer meetings and follow-ups when required.

- Coordinate with internal teams to ensure timely resolution of customer issues.

- Build long-term relationships with customers and ensure a positive customer experience.

- Strong communication, presentation, and interpersonal skills are essential.

- Candidates with experience in B2B customer handling or the IT/software industry will be preferred.

Pay: ₹500,000.00 - ₹600,000.00 per year

Application Question(s)

- Notice Period

Experience

- Software Industry: 3 years (Preferred)

- Customer Facing: 3 years (Preferred)

Work Location: In person

📌 Customer Service Representative (Andheri)
🏢 Techsol infosec private
📍 Andheri