We are seeking a motivated and enthusiastic Customer Service Executive to join our team in Karnataka. This role is ideal for fresh graduates looking to start their career in the BPO sector. As a Customer Service Executive, you will be the first point of contact for our customers, providing them with exceptional service and support.

Key Responsibilities

- Handle customer inquiries and provide accurate information regarding products and services.
- Assist customers with their issues and resolve complaints in a timely manner.
- Maintain a positive and professional attitude while interacting with customers.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with team members to enhance the overall customer experience.

Required Skills

- Strong communication skills,



both verbal and written.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic knowledge of customer service principles and practices.
- Proficiency in using computers and customer service software.
- A positive attitude and a willingness to learn. If you are a fresher graduate with a passion for customer service and are looking to kickstart your career in a agile environment, we encourage you to apply for this exciting opportunity. Join us and be a part of a team that values customer satisfaction and personal growth.

This job is provided by Shine.com

📌 Customer Service Executive (Bengaluru)
🏢 Lyros Technologies-CMMI Level 3
📍 Bengaluru