Location: Nagpur

Experience: 1–3 Years

Employment Type: Full time

About the Role

We are looking for a CRM Executive who can manage customer relationships, enquiries, follow-ups, and coordinate with internal teams to ensure smooth order and customer service operations.

Key Responsibilities

- Handle customer enquiries and regular follow-ups.
- Maintain customer and lead data in CRM/Excel/Google Sheets.
- Coordinate with Sales, Production, Dispatch & Accounts teams.
- Track orders, deliveries, payments, and pending requirements.
- Handle customer queries and ensure timely resolution.
- Prepare daily/weekly follow-up and CRM reports.
- Maintain proper customer communication and records.

Requirements
- Graduate in any discipline.
- 1–3 years of experience in CRM, Customer Service, Sales Coordination,



or similar role.
- Good communication and follow-up skills.
- Good knowledge of MS Excel / Google Sheets.
- Strong coordination and problem-solving skills.
- Candidates with experience in Agro Equipment, Machinery, Engineering, or Manufacturing will be preferred.

What We’re Looking For

✔ Customer-focused approach

✔ Good communication skills

✔ Strong follow-up & coordination

✔ Good data management skills

✔ Positive and responsible attitude

Interested candidates can apply with their updated CV.

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Customer Relationship Manager (Nagpur)
🏢 Katariya agro
📍 Nagpur