11 Oct
|
Cinco India
|
Coimbatore
11 Oct
Cinco India
Coimbatore
– Customer Delight Executive Industry: Real Estate
Location: Coimbatore
Experience: Freshers to 2 years (preferred)
Key Requirements
- Language Proficiency: Excellent communication skills in English and the local language (Tamil).
- Presentable Appearance: Well-groomed, professional, and confident personality.
- Convincing Skills: Strong persuasion, negotiation, and customer-handling abilities.
- Customer Relationship Management: Build and maintain positive relationships with customers and homeowners.
- Customer Query Handling: Address customer queries, complaints, and concerns professionally and promptly.
- Post-Handover Support: Coordinate with internal teams to resolve customer issues related to apartment handover and modifications.
- Follow-up & Coordination:
Regularly follow up with customers and ensure timely resolution of their concerns.
- Interpersonal Skills: Friendly attitude, patience, active listening, and a customer-focused approach.
- Documentation: Maintain customer feedback, complaint records, and follow-up updates.
Preferred Candidate Profile
- Robust interpersonal and customer service skills.
- Confident in face-to-face customer interactions.
- Good convincing and problem-solving abilities.
- Real estate or customer service experience will be an added advantage.
- Immediate joiners preferred.
📌 Customer Delight Executive (Coimbatore)
🏢 Cinco India
📍 Coimbatore