Customer Complaint Resolution & MIS - DSMG - Collections - Mumbai - Lodha (I-Think Techno Campus) - 2nd Floor - J grades - Responsible for handling customer complaints and resolving issues related to collections.
- Managing MIS (Management Information System) reports to track complaint resolution and collections data.
- Coordinating with different teams to ensure timely resolution of customer grievances.
- Maintaining accurate records of complaints and follow-ups.
- Supporting the collections team by providing insights and data through MIS.
- Requires positive communication and problem-solving skills to handle customer interactions effectively.
- The role is based in Mumbai and Thane locations, specifically at Lodha I-Think Techno Campus.
- Suitable for candidates with experience in customer support or collections-related functions.
📌 Customer Complaint Resolution and MIS Executive - Collections (Thane)
🏢 Tata Capital Finance
📍 Thane
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