About the Role

We are looking for a CRM Engineer to own the technical architecture, integrations, automation, and continuous improvement of our CRM ecosystem. This role is ideal for someone who combines software engineering skills with hands-on CRM and automation experience.

Key Responsibilities

- Own the technical development and architecture of CRM systems.

- Configure and customize CRM modules, pipelines, workflows, lifecycle stages, properties, and business processes.

- Design and implement REST API and webhook integrations with internal and external systems.

- Build scalable automation workflows using n8n, Make, Zapier, or similar platforms.

- Develop custom scripts and backend solutions using Python, JavaScript, or SQL.

- Build bi-directional data synchronization between CRM and other business applications.

- Automate lead management, customer lifecycle, follow-ups, retention, engagement, and operational processes.

- Develop dashboards and reporting systems focused on revenue, conversion, retention, churn, attribution, and customer performance.

- Monitor automation workflows, troubleshoot failures, and improve system reliability.





- Manage multiple integrations, automation workflows, and CRM projects simultaneously.

- Collaborate with business and product teams to identify opportunities for process automation and system improvement.

Requirements

- 1–3 years of experience in CRM engineering, CRM development, systems engineering, or automation engineering.

- Hands-on experience with HubSpot, Zoho CRM, Bitrix24, or similar CRM platforms.

- Strong knowledge of APIs, REST, webhooks, authentication, and system integrations.

- Hands-on experience with n8n, Make, Zapier, or equivalent.

- Strong programming ability in Python, JavaScript, and/or SQL.

- Experience working with databases and data synchronization.

- Experience creating business-oriented dashboards and analytics.

- Ability to independently own multiple technical workflows/projects.

- Solid analytical and problem-solving skills.

Pay: ₹500,000.00 - ₹1,000,000.00 per year

Application Question(s)

- What is your current CTC ?

- What is your notice period ?

Work Location: In person

📌 CRM Engineer (Mumbai)
🏢 S. A. Solution
📍 Mumbai