Role & responsibilities

- Conduct employee induction, onboarding and regular training programs.

- Understand company processes and create/update SOPs, training manuals and process guidelines.

- Train employees on ERP, HRMS, CRM and other company portals/systems.

- Ensure employees understand and correctly follow the defined processes.

- Monitor process and system compliance and identify gaps.

- Coordinate with HODs and employees to resolve process-related issues.

- Conduct refresher training wherever employees are not following the process correctly.

- Track training completion, assessments and employee performance.

- Prepare basic training and process compliance MIS/reports.

- Support implementation of new systems, processes and company policies.





Preferred candidate profile

- 47 years of experience in Corporate Training / L&D; / Process Training / ERP Training.

- Good communication and presentation skills.

- Experience in training employees on ERP software systems.

- Positive knowledge of MS Excel and PowerPoint.

- Should be proactive, organized and comfortable coordinating with different departments.

- Candidate should have the ability to understand a process, train employees, monitor implementation and ensure compliance.

📌 Corporate Trainer (Thane)
🏢 Nagrik Stores
📍 Thane