Job Title: Collection Support Executive

Job Location: Bellandur, Bengaluru

Employment Type: Full-Time, On-site

Job Overview:

We are hiring Collection Support Executives in bulk as part of an ongoing expansion plan. The role involves handling customer interactions for loan and credit card collections, ensuring timely follow-ups, and maintaining compliance with defined collection processes.

Key Responsibilities:

Handle outbound and inbound s related to loan and credit card collections

Follow up with customers regarding overdue payments

Negotiate payment timelines in accordance with company policies

Explain outstanding balances, repayment options, and resolve customer concerns

Ensure adherence to collection processes, regulatory guidelines, and quality standards

Maintain accurate records of customer interactions and payment commitments

Achieve daily productivity and performance benchmarks

Coordinate with internal teams for case resolution when required

Required Skills & Experience:

Prior experience in Collections Tele- ing Sales Customer Support

Strong preference for candidates with experience in:

Banks, NBFCs, or Collection Agencies

Handling loan or credit card collections

Good understanding of end-to-end collection processes

Positive communication and negotiation skills





Ability to handle customer objections professionally

Basic computer knowledge and familiarity with CRM systems

Salary Details:

Fixed salary structure

1% TDS deduction applicable

No Provident Fund (PF)

No performance-based incentives

Candidates with more than 3 years of experience will not be considered For candidates currently earning incentives, the average in-hand salary of the last 3 months will be evaluated to determine the offer within the applicable bracket

Work Schedule

6 days working

9-hour shift: 10:00 AM 7:00 PM

Rotational week-off

Career Growth & Development

Performance-driven growth opportunities

Internal promotions and role advancements based on consistent performance

Long-term career prospects within the organization

Candidate Eligibility Criteria (Strict Screening)

Age: Below 30 years

Education:

10th & 12th: Minimum 50% marks (Mandatory)

Graduation: Preferred but not mandatory (Minimum 50% if applicable)

Languages (Mandatory): Hindi, English

Documents to Carry

Hard copy of updated resume

Important Notes

Immediate joiners preferred

Strict adherence to eligibility and salary criteria

Candidates not meeting the above requirements will not be considered.

📌 Collection Support Executive (Bengaluru)
🏢 Wroots Global
📍 Bengaluru