11 Oct
|
Wroots Global
|
Bangalore Rural
11 Oct
Wroots Global
Bangalore Rural
Job Overview:
We are hiring Collection Support Executives in bulk as part of an ongoing expansion plan. The role involves handling customer interactions for loan and credit card collections, ensuring timely follow-ups, and maintaining compliance with defined collection processes.
Key Responsibilities:
Handle outbound and inbound s related to loan and credit card collectionsFollow up with customers regarding overdue paymentsNegotiate payment timelines in accordance with company policiesExplain outstanding balances, repayment options, and resolve customer concernsEnsure adherence to collection processes, regulatory guidelines, and quality standardsMaintain accurate records of customer interactions and payment commitmentsAchieve daily productivity and performance benchmarksCoordinate with internal teams for case resolution when required
Required Skills & Experience:
Prior experience in Collections Tele- ing Sales Customer SupportStrong preference for candidates with experience in: Banks, NBFCs, or Collection AgenciesHandling loan or credit card collectionsGood understanding of end-to-end collection processes
Valuable communication and negotiation skillsAbility to handle customer objections professionallyBasic computer knowledge and familiarity with CRM systems Salary Details:
Fixed salary structure1% TDS deduction applicableNo Provident Fund (PF)No performance-based incentives. Candidates with more than 3 years of experience will not be considered. For candidates currently earning incentives, the average in-hand salary of the last 3 months will be evaluated to determine the offer within the applicable bracket
Work Schedule
6 days working9-hour shift: 10:00 AM 7:00 PM. Rotational week-off
Career Growth & Development
Performance-driven growth opportunitiesInternal promotions and role advancements based on consistent performanceLong-term career prospects within the organization Candidate Eligibility Criteria (Strict Screening)
Age: Below 30 yearsEducation: 10th & 12th: Minimum 50% marks (Mandatory).
Graduation: Preferred but not mandatory (Minimum 50% if applicable) Languages (Mandatory): Hindi, English
Documents to Carry
Hard copy of updated resume Important Notes
Walk-in interviews only. Immediate joiners preferred. Strict adherence to eligibility and salary criteria. Candidates not meeting the above requirements will not be considered
📌 Collection Support Executive (Bangalore Rural)
🏢 Wroots Global
📍 Bangalore Rural