Job Title: Client Success Manager

Experience: 3 to 7 years

Work Mode: On-site

Functional Area: Client Servicing / Account Management

:

- We are seeking a highly driven Client Success Manager to lead our client servicing efforts.
- You will manage a team of Client Partners and Digital Marketing Executives, ensuring consistent delivery of high-quality services to our existing clients.
- This is a strategic role focused on client satisfaction, team performance, and relationship retention.
- The role also involves monthly travel to client sites to conduct performance reviews and strengthen relationships.

Key Responsibilities:

- Manage and mentor a team handling client communication and digital marketing delivery
- Act as the primary point of contact for key clients
- Ensure timely and high-quality delivery of marketing outputs




- Monitor client satisfaction and take proactive steps to improve retention
- Conduct monthly on-site visits for relationship building and client feedback
- Collaborate with internal teams to ensure alignment with client goals
- Prepare reports and insights on client performance and satisfaction

Candidate Profile:

- Any degree
- 3-7 years of experience in client servicing or account management.
- Excellent communication and interpersonal skills
- Robust team leadership and organizational abilities
- Comfortable with occasional travel to Client's place
- Experience with digital marketing tools and platforms is a plus.

Job Types: Full-time, Permanent

Pay: Up to ₹1,000,000.00 per year

Work Location: In person

📌 Client Success Manager (R.S. Puram)
🏢 Realiti.io
📍 R.S. Puram