Sonar Conectar is Hiring!! Client Servicing Manager – Operations

? Location: Bangalore

? Experience: 5 – 10 Years

Role Overview: Client Servicing manger will head Sonar Conectar Client Servicing function, reporting to Director. This is a senior leadership mandate to drive client satisfaction, own portfolio profitability, and align client strategy with the agency's broader growth goals across mall installations, gamification, BTL activations, and corporate events.

Note: Candidates with experience in Events, Experiential Marketing, BTL Activations, Mall Décor or Corporate Events will be preferred.

Key Responsibilities:

- Managing the Client Servicing department and define its strategic direction
- Build and manage long-term, senior-level client relationships
- Act as the primary escalation point and trusted advisor for key clients
- Lead high-value client conversations, negotiations, and strategic proposals
- Drive PAN team engagement, motivation,



and alignment with company objectives
- Own financial performance, P&L;, and profitability across client portfolios
- Partner with leadership on growth strategy, innovation, and current business direction
- Build, mentor, and retain a high-performing client servicing team
- Review post-event performance and client feedback, and drive continuous improvement

Skills & Competencies:

- Bachelor's degree required; MBA strongly preferred
- Exceptional leadership and strategic planning skills
- Proven experience in agency-based client servicing (experiential / events / BTL preferred)
- Comfortable using AI tools (Claude, Gemini, ChatGPT etc.) to enhance client presentation, proposal, reporting, day-to-day efficiency- whenever applicable

📌 Client Servicing Manager (Mall Decor & Corporate Events) (Bengaluru)
🏢 Sonar Conectar Media and Entertainment
📍 Bengaluru