11 Oct
|
Saaki Argus And Averil Consulting
|
Gurgaon Rural
11 Oct
Saaki Argus And Averil Consulting
Gurgaon Rural
Job Title: Client Partner – BFSI (Banking, Financial Services & Insurance)
Experience Level: 15 to 20 Years
Domain: BFSI (Retail Banking, Corporate Banking, Payments, Wealth Management, Capital Markets, Insurance)
Location : Gurgaon, Haryana, India (Hybrid / In office)
Employment Type: Full-time
Job Summary
We are seeking an executive-level Client Partner (15–20 years) to lead strategic account growth, client relationships, and business development within our BFSI practice. Based in Gurgaon, you will own the P&L; for a portfolio of strategic global and domestic banking and financial services clients. You will serve as a trusted advisor to C-suite executives (CIO, CTO, CDO, Head of Ops), driving large-scale digital transformation, IT services, consulting, and core banking modernizations.
Key Responsibilities
1. Account Ownership & P&L; Management
Own complete P&L; responsibility for a portfolio of strategic BFSI accounts ($15M–$30M+ annual recurring revenue). Define and execute multi-year account strategies to maximize account penetration, revenue, gross margin, and customer lifetime value.
Drive proactive farming strategies across existing accounts to identify cross-sell and up-sell opportunities in digital, cloud, core banking, data/AI, and legacy modernization.
1. C-Suite Engagement & Relationship Management
Establish, nurture, and maintain long-term relationships with C-level executives (CIOs, CTOs, Business Heads, Chief Risk Officers) across key BFSI accounts. Act as a thought leader and trusted partner, understanding client business challenges, regulatory headwinds,
and technology trends to deliver high-value consultative solutions.
1. Business Development & Deal Origination
Lead large-scale RFP responses, consultative selling, complex commercial negotiations, and deal structuring ($5M–$20M+ TCV contracts). Partner with enterprise solution architects, domain SMEs, and delivery teams to craft compelling business cases and pitches.
1. Delivery Governance & Service Operational Excellence
Partner with Delivery Managers and Program Leads to guarantee on-time, within-budget service delivery that meets or exceeds agreed SLAs and KPIs. Serve as the senior escalation point for client issues, ensuring swift resolution while preserving client satisfaction and trust (NPS/CSAT).
1. Team Leadership & Market Development
Mentor and lead cross-functional account teams, including Account Managers, Solution Architects, and Delivery Managers. Stay continuously updated on Indian and global regulatory landscapes (RBI, SEBI, IRDAI, OCC, FCA) to proactively advise clients on compliance, risk, and technology architecture.
Required Qualifications & Experience
1. Education & Experience
15 to 20 years of overall experience in IT consulting, technology services, or enterprise software,
with a strong focus on the BFSI sector. 10+ years of direct experience in Account Management, Client Partner, or Business Development roles managing large enterprise accounts.
Education: Bachelor’s degree in Engineering, Computer Science, or Business; MBA from a top-tier institute (IIM, ISB, XLRI, or equivalent global institution) is highly preferred.
1. Domain Expertise
Deep functional domain expertise in at least two core BFSI sub-verticals: Retail & Commercial Banking (Core Banking, Digital Channels, Lending/LOS)
Payments & Card Networks (SWIFT, ISO 20022, Real-time Payments, Merchant Acquiring)
Capital Markets & Wealth Management
Insurance (Life, P&C;, Reinsurance)
Risk, Compliance, and AML/KYC Transformation
1. Commercial & Strategic Capabilities
Track record of managing annual P&L; portfolios of $15M–$30M+. Demonstrated success in originating and closing large enterprise IT deals ($5M+ deal size).
In-depth knowledge of various commercial models: Time & Material (T&M;), Fixed Price (FP), Managed Services, Value-Based, and Outcome-Based models.
Key Competencies & Soft Skills
Executive Presence: Strong gravitas and capability to communicate, present, and negotiate effectively with CXOs.
Consultative Selling: Ability to pivot from tactical vendor management to strategic business partner.
Conflict Resolution: Exceptional negotiation, persuasion, and dispute-resolution skills.
Cross-Functional Leadership: Ability to navigate complex matrix organizations to mobilize teams and drive client success.
📌 Client Partner – BFSI (Gurgaon Rural)
🏢 Saaki Argus And Averil Consulting
📍 Gurgaon Rural