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Qualifications

- Strong customer service skills with a focus on creating positive guest experiences and handling feedback professionally.

- Effective communication abilities for coordinating with team members, vendors, and guests, including clear verbal and written communication.

- Experience in food & beverage operations and food service, including product knowledge, hygiene standards, and basic kitchen processes.

- Sales skills to drive revenue, support upselling, manage promotions, and understand basic sales reporting.

- Prior experience in café, restaurant, or QSR management or supervision is preferred.

- Ability to lead and motivate a team, manage schedules, and train staff in service standards.

- Solid organizational and time-management skills, with attention to cleanliness, safety, and operational detail.

- Basic understanding of inventory control, cash handling, and daily reporting; familiarity with POS systems is an advantage.

- Diploma or degree in hospitality, hotel management, business, or a related field is beneficial, though relevant experience will also be considered.

📌 Cafe Manager (South Delhi)
🏢 Chai Kaapi
📍 South Delhi