Business Development Manager

Company: Feurite Fire and Safety Pvt. Ltd.

Industry: Fire, Safety & Industrial Safety Products

Department: Sales & Business Development

Position: Business Development Manager

Location: Kerala

Employment Type: Full-Time

Reporting to

Job Summary

Feurite Fire and Safety Pvt. Ltd. is looking for an energetic and result-oriented Business Development Manager to develop new business opportunities, manage customer enquiries, follow up quotations, and build long-term relationships with industrial and commercial customers.

The Business Development Manager will be responsible for the complete sales cycle from identifying prospects and receiving enquiries to quotation follow-up, order conversion, customer coordination, and payment follow-up.

Key Responsibilities

1. Lead Generation & New Business Development

- Identify potential customers in industries, factories, construction companies, contractors, warehouses, hospitals, institutions and other commercial establishments.
- Generate new leads through telephone calls, WhatsApp, email, online enquiries, references and direct market approach.
- Contact prospective customers and introduce Feurite's products and services.
- Develop new customers and increase business from existing customers.
- Maintain an active sales pipeline and continuously look for new business opportunities.

2. Enquiry & Quotation Management

- Attend customer enquiries promptly and understand their exact requirements.
- Collect specifications, quantities, brands, delivery requirements and other necessary information.
- Coordinate internally for pricing and product availability.
- Prepare and send quotations to customers.
- Follow up every quotation systematically until the customer provides a clear status.
- Negotiate pricing and commercial terms within the limits approved by management.
- Convert enquiries and quotations into confirmed purchase orders.

3. Product Sales Promote Feurite's range of fire and industrial safety products, including:

- Personal Protective Equipment (PPE)
- Safety Helmets
- Safety Shoes
- Safety Goggles & Face Shields
- Hand Protection / Safety Gloves
- Respiratory Protection




- Fall Protection Equipment
- Fire Extinguishers
- Fire Fighting Equipment
- First Aid & Emergency Products
- Spill Control Products
- Road & Traffic Safety Products
- Industrial Safety Products

The executive should continuously develop product knowledge and be able to recommend suitable products based on customer requirements. 4. Customer Relationship Management

- Maintain regular communication with existing customers.
- Develop professional relationships with purchase departments, safety officers, EHS/HSE teams, project teams and other decision-makers.
- Respond quickly to customer enquiries and requirements.
- Follow up with existing customers for repeat orders.
- Handle customer concerns professionally and coordinate internally for resolution.

5. Order & Delivery Coordination

- Verify purchase orders against quotations before processing.
- Coordinate with accounts, purchase, stores and logistics teams for order execution.
- Keep customers informed regarding stock availability and expected delivery dates.
- Follow up internally to ensure orders are delivered as committed.
- Maintain proper records of enquiries, quotations, purchase orders and customer communications.

6. Payment Follow-Up

- Follow up customer payments as per agreed credit terms.
- Coordinate with the Accounts team regarding outstanding payments.
- Follow up overdue invoices professionally and regularly.
- Assist in collecting payment commitments and resolving invoice-related issues.

7. CRM & Sales Reporting

- Update all enquiries, customer interactions, quotations and follow-up activities in the company CRM.
- Maintain accurate customer and contact information.
- Update the stage/status of every sales opportunity.
- Schedule follow-up activities without missing enquiries.




- Submit daily/weekly sales activity reports as required by management.
- Maintain sales pipeline and expected order/closure information.

Key Performance Indicators (KPIs) Performance will be evaluated based on:

- Monthly sales target achievement
- Number of new customers acquired
- Number of qualified enquiries generated
- Quotation-to-order conversion rate
- Quotation follow-up effectiveness
- Repeat business from existing customers
- Collection/payment follow-up performance
- CRM update discipline
- Customer response time
- Overall sales pipeline development

Required Skills

- Good communication and interpersonal skills
- Solid sales and negotiation ability
- Good customer follow-up skills
- Basic knowledge of MS Excel, email and WhatsApp Business
- Ability to learn technical safety products
- Ability to prepare and understand quotations
- Good organizational and time-management skills
- Self-motivated and target-oriented
- Ability to work independently as well as with a team

Qualification Education: Diploma / Degree / B.Com / BBA / MBA or equivalent qualification.

Experience: Previous experience in B2B sales, industrial products, PPE, fire & safety products, construction materials or similar industries will be preferred.

Fresh candidates with strong communication and sales ability may also be considered.

Preferred Candidate Profile The ideal candidate should:

- Have a strong interest in B2B and industrial sales.
- Be comfortable making regular sales and follow-up calls.
- Be persistent in quotation and customer follow-up.
- Be willing to develop detailed knowledge of fire and safety products.
- Be comfortable working with sales targets and KPIs.
- Have a professional approach towards customers.
- Take ownership of enquiries until order closure.
- Be disciplined in maintaining CRM records and follow-up schedules.

Career Opportunity The position provides an opportunity to develop expertise in industrial B2B sales and the fire & safety industry, with growth opportunities based on sales performance, customer development and leadership capability.

📌 Business Development Manager (Ernakulam)
🏢 Feurite Fire and Safety
📍 Ernakulam