Inside Sales Representative – Domestic Sales

Location: Malad West, Mumbai

Shift: 5:30 PM – 2:30 AM (US Shift)

Working Days: Monday – Friday

Employment Type: Full-Time

Job Overview

We are looking for a motivated and results-driven Inside Sales Representative to generate leads, identify sales opportunities, conduct outbound calls, and drive sales through consistent customer follow-up.

The ideal candidate should have strong experience in lead generation, outbound calling, customer follow-up, and sales conversion. Candidates with domestic sales experience are preferred. Experience handling international/US clients will be an added advantage.

Since the role involves interacting with USA clients, excellent verbal and written communication skills, confidence, and professional customer-handling ability are essential.

Key Responsibilities

- Generate and qualify leads through Apollo, CRM platforms, online research, and other lead-generation sources.
- Conduct 40–50 outbound calls daily to existing, inactive, and potential customers.
- Follow up with leads and prospects through phone calls and emails.
- Contact existing and inactive customers to identify repeat business and new sales opportunities.
- Understand customer requirements and recommend suitable products or solutions.
- Identify opportunities for cross-selling and up-selling.
- Maintain consistent follow-up throughout the sales cycle.
- Prepare quotations and assist customers with order placement when required.
- Maintain accurate lead, customer, and sales information in the CRM.
- Track calls, emails, follow-ups, opportunities, and sales activities.
- Meet assigned daily, monthly, and sales activity targets.
- Coordinate with Sales and Customer Service teams to ensure a smooth customer experience.
- Build and maintain strong customer relationships.

Qualifications & Requirements
- 2 years of experience in Inside Sales, Domestic Sales, Telesales, Business Development, or a similar role.
- Solid experience in lead generation and outbound calling is essential.




- Good knowledge of Apollo, CRM, or other lead-generation platforms.
- Experience in domestic sales is preferred.
- International/US sales or client-handling experience will be an added advantage.
- Excellent verbal and written English communication skills.
- Comfortable communicating professionally with USA clients over calls and email.
- Ability to handle 40–50 outbound calls per day.
- Strong customer follow-up and relationship-building skills.
- Ability to identify potential customers and convert leads into sales.
- Target-oriented, self-motivated, and confident.
- Good organizational skills and attention to detail.
- Proficiency in Microsoft Office and CRM systems.

Preferred Candidate Profile

Candidates with the following background will be preferred:

- Strong lead generation outbound calling experience.
- Proven experience in domestic sales / inside sales.
- Experience using Apollo or similar lead-generation tools.
- Good experience in customer follow-ups and sales conversion.
- International sales / US client handling experience is an added advantage.
- Excellent communication skills and confidence while speaking with customers.
- Comfortable working in a US shift environment.

Performance Expectations
- Consistent daily outbound calling activity.
- Generation of qualified leads through Apollo and other sources.
- Timely and effective follow-up with prospects and customers.
- Conversion of leads into sales opportunities and customers.
- Increased sales from existing and inactive customers.
- Accurate and timely CRM updates.
- Achievement of assigned monthly sales and activity targets.
- Professional and effective communication with USA clients.

Ability to commute/relocate:
- Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
- Are you comfortable with Night Shift?
- Do you have any International sales Experience?

Education:
- Bachelor's (Preferred)

Experience:
- International Sales: 1 year (Preferred)
- Outbound sales: 1 year (Preferred)

Work Location: In person

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