Key Responsibilities

1.

Requirement

Gathering &

- Business Analysis

- Understand client business requirements, challenges, objectives, and workflows.

- Conduct requirement-gathering sessions, discovery calls, and client meetings.

- Ask relevant probing questions to identify the client's actual business needs.

- Analyze existing business processes and identify gaps, inefficiencies, and improvement opportunities.

- Translate business requirements into functional and technical requirements.

2. Presales &

- Solutioning

- Collaborate with the Sales team to understand opportunities, RFPs, RFQs, and client requirements.

- Analyze RFP/RFQ/RFI documents and identify scope, deliverables, timelines, assumptions, and dependencies.

- Prepare solution approaches based on client requirements and business objectives.

- Work with technical teams to validate solution feasibility, effort, dependencies, and implementation approach.

- Define high-level solution scope, modules, features, workflows, and integrations.

- Identify potential risks, assumptions, exclusions, and limitations before proposal submission.

3. Documentation &

- Proposal Preparation

- Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Scope of Work (SOW), Use Cases, User Stories, Process Flows, and Functional Specifications.

- Prepare solution proposals, presentations, requirement matrices, and other presales documentation.

- Develop RFP/RFQ response documents and ensure all requirements are properly addressed.

- Prepare feature comparison, solution mapping, and compliance matrices where required.

- Maintain clear documentation of client requirements, decisions,



assumptions, and changes.

4.

Client

Interaction &

- Presentations

- Participate in client discovery sessions, requirement discussions, demos, and solution presentations.

- Present proposed solutions and explain business benefits, functionality, workflows, and implementation approaches.

- Respond to client queries and coordinate with internal teams to provide accurate technical/functional responses.

- Conduct requirement clarification and solution walkthrough sessions with clients.

- Build strong professional relationships with prospective clients.

1. Coordination with Internal Teams

- Work closely with Sales, Development, QA, UI/UX, Project Management, Product, and Technical teams.

- Convert client requirements into actionable inputs for technical and implementation teams.

- Coordinate feasibility discussions with developers and architects.

- Support estimation activities by providing clearly defined scope and requirements.

- Ensure alignment between the client's expectations and the proposed solution.

1. Post-Sales Handover

- Conduct detailed handover sessions with the Project/Delivery team after deal closure.

- Ensure all agreed requirements, scope, assumptions, and commitments are properly documented.





- Support the delivery team during initial project discussions and requirement clarification.

- Assist in preventing scope gaps and miscommunication between Sales, Presales, and Delivery teams.

Required Skills

- Strong understanding of Business Analysis and Presales processes.

- Excellent requirement-gathering and analytical skills.

- Strong knowledge of BRD, FRD, SRS, SOW, User Stories, Use Cases, and Process Flows.

- Ability to understand software products, applications, APIs, integrations, and technical concepts.

- Good understanding of SDLC and Agile methodologies.

- Robust written and verbal communication skills.

- Excellent client-facing and presentation skills.

- Ability to create professional proposals and presentations.

- Robust documentation and attention to detail.

- Ability to analyze RFP/RFQ/RFI requirements.

- Strong problem-solving and critical-thinking skills.

- Ability to work with technical and non-technical stakeholders.

Preferred Technical/Functional Knowledge

- Basic understanding of Web Applications, Mobile Applications, SaaS Products, APIs, Database Concepts, Cloud Solutions, and System Integrations.

- Knowledge of tools such as:

- MS Excel

- MS Word

- PowerPoint

- Jira / Azure DevOps

- Confluence

- Visio / Draw.io / Lucidchart

- Familiarity with UML, BPMN, workflow diagrams, wireframes, and process mapping will be an advantage.

- Experience working with CRM, ERP, HRMS, ATS, or other enterprise software solutions will be preferred.

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Business Analyst (Chandigarh)
🏢 Maxxmann Communications
📍 Chandigarh