Business Analyst Manufacturing / Supply Chain / B2B Retail

Experience: 6–9 Years

Location: Bangalore

Domain: Manufacturing, Supply Chain, B2B Retail / E-commerce

Role Overview

We are looking for an experienced Business Analyst with strong domain expertise in Manufacturing, Supply Chain, B2B Retail, and E-commerce. The candidate will be responsible for understanding customer requirements, translating business needs into functional solutions, and working closely with engineering, architecture, and business teams to deliver scalable applications.

Key Responsibilities

- Gather, analyze, and document business and functional requirements and prepare high-quality BRDs and functional specifications.
- Conduct client workshops, requirement-gathering sessions, demos, and presentations for customers and stakeholders.
- Translate business requirements into user stories, epics, features, acceptance criteria, and functional workflows.
- Create wireframes, process flows, and functional designs to support product and application development.
- Work with Tech Leads, Architects, and Engineering Managers to define solution approaches, evaluate alternatives, and document technical decisions.
- Prepare detailed functional and integration design documents for development teams.
- Analyze solutions to identify bottlenecks, dependencies, risks, and non-functional requirements.
- Track and manage Epics, Features, and Stories using Jira or similar ticketing tools.
- Work closely with engineering and enterprise architecture teams to align solutions with the overall enterprise technology vision.
- Support scope/change management, prioritization, stakeholder communication, and business decision-making.




- Analyze business and operational data to identify insights, improvement opportunities, and potential business value.
- Support pre-sales and marketing activities, including solution presentations, customer demonstrations, and proposal discussions.

Required Skills & Experience

- 6–10 years of experience as a Business Analyst, with strong experience in Manufacturing, Supply Chain, B2B Retail, or E-commerce.
- Solid understanding of SDLC for web and mobile applications, including Retail, Manufacturing, ERP, and Supply Chain solutions.
- Experience working in Agile environments with strong knowledge of Scrum practices.
- Hands-on experience in BRD, functional specifications, user stories, acceptance criteria, wireframes, and process documentation.
- Experience with SaaS-based platforms; exposure to AEM, Intershop, and Dell Boomi is preferred.
- Experience with Retail/E-commerce, BOM, ERP, and Salesforce applications.
- Strong customer, stakeholder, and team communication skills, including negotiation and scope-change management.
- Excellent analytical, problem-solving, presentation, and documentation skills.
- Ability to understand customer needs and translate them into effective IT solutions.

Preferred Skills

- Experience with Salesforce, AEM, Intershop, Dell Boomi, ERP, and Supply Chain platforms.
- Experience supporting pre-sales, solutioning, and customer demonstrations.
- Understanding of business/data analytics and identifying opportunities from data insights.
- Experience working with enterprise architecture and large-scale digital transformation initiatives.

Education Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.

📌 Business Analyst Lead - Manufacturing, Supply Chain, ERP, E-Commerce (Bengaluru)
🏢 Happiest Minds Technologies
📍 Bengaluru