Group Company: AU Small Finance Bank Limited

Designation: Branch Manager Swadesh Banking

Office Location

Position description: Responsible for managing branch operations, driving business growth, and ensuring customer satisfaction in Swadesh Banking branches.

Primary Responsibilities

- - Manage branch operations
- Drive business growth
- Ensure high service standards
- Manage customer relationships

Additional Responsibilities

- - Support branch acquisition targets
- Coordinate with product and operations teams
- Maintain MIS and reports

Reporting Team

- Reporting Designation:
- Reporting Department:

Educational Qualifications Preferred

- Category:
- Field specialization:
- Degree:
- Academic score: Minimum 55%
- Institution tier: Tier 1 / Tier 2

Required Certification/s: NA Required Training/s: Branch Management, Customer Service

Required Work Experience

- Industry: Banking, Financial Services
- Role: Branch Management, Customer Service
- Years of experience: 5 to 10





Key Performance Indicators: - Business growth

- Customer satisfaction
- Compliance adherence
- Operational efficiency

Required Competencies: - Leadership

- Customer Orientation
- Business Acumen
- Communication

Required Knowledge: - Branch operations

- Banking products
- KYC norms

Required Skills: - Interpersonal skills

- MS Office
- CRM usage

Required Abilities

- Physical: NA
- Other: Leadership, Decision-making

Work Setting Details: Branch-based, customer-facing

Specific Requirements

- Travel: Minimal (local marketing)
- Vehicle: Two-Wheeler Vehicle
- Work Permit: Must be authorized to work in India

Other Details

- Pay Rate: Fixed + Incentives
- Contract Types: Full-time, Permanent
- Time Constraints: Standard banking hours
- Compliance Related: Adherence to RBI and internal policies
- Union Affiliation:

📌 Branch Manager Swadesh Banking (Nawalgarh)
🏢 AU Small Finance Bank
📍 Nawalgarh