Job Summary

We are looking for an experienced Banquet & Catering Operations Manager to oversee banquet functions, outdoor catering, events, and day-to-day catering operations. The candidate will be responsible for event planning and execution, team management, client coordination, food and service quality, inventory control, vendor coordination, and ensuring successful events with high customer satisfaction.

Key Responsibilities

- Manage complete banquet and catering operations from planning to event closure.
- Coordinate with clients to understand event requirements, menus, budgets, guest counts, themes, and service expectations.
- Plan and execute weddings, corporate events, conferences, parties, social functions, and outdoor catering events.
- Coordinate with Sales, Kitchen, Service, Housekeeping, and other departments for smooth event execution.
- Prepare event plans, function sheets, seating arrangements, manpower requirements, and service schedules.
- Supervise banquet and catering staff and allocate duties according to event requirements.
- Train and guide service teams on food service, guest handling, grooming, and hospitality standards.
- Ensure timely setup of banquet halls, outdoor venues, tables, chairs, décor, buffet counters, equipment, and service stations.
- Monitor food quality, presentation, portion control, and timely service during events.
- Manage catering logistics, transportation, equipment, crockery, cutlery, linen, and other event requirements.
- Coordinate with vendors, decorators, equipment suppliers, and external service providers.
- Monitor inventory, stock consumption, wastage, and operational costs.
- Ensure proper billing, event documentation, and reconciliation of event-related expenses.
- Handle client feedback, complaints, and last-minute event requirements professionally.
- Conduct pre-event briefings and post-event reviews with the operations team.
- Ensure compliance with food safety, hygiene, fire safety,



and workplace safety standards.
- Monitor event budgets and help maintain profitability and cost efficiency.
- Support the sales team during site visits, client meetings, menu discussions, and event negotiations.
- Maintain strong relationships with corporate clients, wedding planners, event organizers, and repeat customers.
- Prepare daily, weekly, and monthly banquet and catering performance reports.
- Identify opportunities to improve service quality, revenue, efficiency, and customer satisfaction.

Requirements
- Degree/Diploma in Hotel Management, Hospitality, Catering, Event Management, or a related field.
- 4–8 years of experience in banquet, catering, hotel F&B;, or event operations.
- Strong experience in handling large-scale events, weddings, corporate functions, and outdoor catering.
- Excellent client-handling and communication skills.
- Strong team leadership and manpower management abilities.
- Good knowledge of food service, banquet setup, catering logistics, and event planning.
- Experience in budgeting, inventory control, costing, and vendor coordination.
- Good knowledge of MS Office, Excel, and basic reporting.
- Ability to work under pressure and manage multiple events simultaneously.
- Willingness to work flexible hours, weekends, and holidays.

Key Skills
- Banquet Operations
- Catering Operations
- Event Management
- Outdoor Catering
- Wedding & Corporate Event Management
- Client Relationship Management
- Team Management
- Event Planning & Execution
- Manpower Planning
- Banquet Setup
- Food & Beverage Service
- Inventory Management
- Cost Control
- Catering Logistics
- Vendor Management
- Menu Coordination
- Budget Management
- Quality Control
- Guest Service
- Complaint Resolution
- MS Excel & Reporting
- Communication Skills
- Leadership Skills
- Problem Solving
- Time Management
- Team Collaboration
- Professionalism

Pay: ₹45,000.00 - ₹50,000.00 per month

Perks

- Provident Fund

Work Location: In person

📌 Banquet & Catering Operations Manager (Rajkot)
🏢 QTONET PRIVATE
📍 Rajkot