Roles and Responsibilities :

The AGM - Learning (Sales) is responsible for driving the execution of sales learning programs within specific zone/s. The role ensures localized/zonal training delivery aligned with national Sales Academy guidelines and collaborates with zonal sales leadership to address unique regional sales training needs.

**Primary Responsibilities

Zonal Learning Planning & Execution

- Implement zonal sales training calendar based on national guidelines
- Identify local training needs and customize content to reflect regional priorities
- Coordinate with trainers and facilitators for timely and high-quality learning delivery in alignment with guidelines of the national Sales Academy

Training Facilitation & Oversight
- Monitor the facilitation of training sessions across formats: in-person, virtual, and on-the-job
- Ensure logistics, materials, and trainer resources are in place for each program
- Support trainers in driving learner engagement and knowledge retention

Stakeholder Management
- Liaise with Zonal Sales Head and Store Managers to ensure zonal sales learning priorities are met
- Partner with Section Head – Learning (Sales) and Team Member(s) Learning – (Sales) for smooth implementation of training programs
- Capture feedback from field teams to inform continuous improvements

Training Metrics & Impact Tracking
- Monitor attendance, feedback, and performance impact of training initiatives
- Track zone-level training KPIs and report on progress to Section Head - Learning (Sales) and Vertical Head - Learning
- Recommend changes to programs based on data insights and business feedback

Team Management & Coaching




- Supervise team members within the allocated zone.
- Support team capability development and performance enhancement
- Facilitate peer learning and sharing of best practices

External Interfaces

Internal Interfaces

Industry Associations & Certification Bodies

HR Team

Training & Development Vendors

Zonal Sales Heads

HR Technology & Assessment Vendors

Finance

Executive Education Institutes

Sales SMEs, Consultants, Learning Networks

Job Specifications

Bachelor’s/Master’s degree in Human Resources, Business Administration, Psychology or a related field

Minimum 8-10 years of experience in learning & development, with at least 2-3 years exposure in sales training, preferably in the retail or consumer-driven industry.**

- Develop and implement comprehensive learning strategies to drive business growth and employee development in the FMCG industry.
- Design, deliver, and evaluate leadership training programs for senior executives to enhance their skills in coaching, communication, and team management.
- Collaborate with stakeholders to identify skill gaps and develop targeted training solutions to address them.
- Manage a team of trainers/facilitators to ensure effective execution of training initiatives.

Job Requirements :

- 9-18 years of experience in Learning & Development or related field (FMCG industry preferred).
- Proven track record in developing and implementing successful learning strategies that drive business results.
- Robust expertise in areas such as coaching, development, execution, leadership training, team management, training calendar planning.

📌 Associate General Manager Learning & Development -Hyderabad
🏢 Croma
📍 Hyderabad