Role & responsibilities

Assistant Team Lead (ATL) | Delhivery

Position: Assistant Team Lead

Company: Delhivery Limited

Roles & Responsibilities

- Support the Team Lead in managing daily inbound, outbound, sorting, scanning, loading, and dispatch operations.
- Supervise Process Executives and allocate manpower based on operational requirements.
- Monitor team productivity, attendance, discipline, and shift-wise performance.
- Ensure shipments are processed accurately within the defined SLA/TAT and operational targets.
- Conduct shift huddles and communicate daily targets, process updates, and priorities to the team.
- Ensure compliance with company SOPs, safety guidelines, quality standards, and operational procedures.
- Monitor shipment accuracy and minimize errors, damages, misroutes, and process deviations.
- Resolve day-to-day operational issues and escalate critical concerns to the Team Lead or Operations Manager.




- Prepare and maintain daily MIS reports, productivity reports, and shift handover updates.
- Coordinate with internal teams, transporters, vendors, and other stakeholders to ensure smooth operations.
- Train, guide, and motivate team members to improve performance and operational efficiency.
- Ensure proper shift handover and timely closure of pending activities.
- Support manpower planning, productivity improvement, and process compliance.
- Maintain a protected, disciplined, and productive working environment.
- Take ownership of the shift in the absence of the Team Lead and ensure uninterrupted operations.

Interested Candidates Please Contact: (phone hidden)/(phone hidden) Srinivasan HR

📌 Assistant Team Lead (Poonamallee)
🏢 Delhivery
📍 Poonamallee