Job Summary

Build and grow the education-finance partner ecosystem across universities, overseas education consultants, domestic institutions, DSAs and referral partners.

Responsibilities

- Identify, evaluate and onboard suitable education ecosystem partners.

- Create partner business plans covering sourcing, economics, campaigns and governance.

- Manage key accounts through reviews, issue resolution and prospect tracking.

- Negotiate commercials within approved authority and coordinate approvals.

- Drive partner activation and training with sales and marketing teams.

- Track partner funnel, payouts, reconciliation and customer experience.

- Ensure partner conduct and data use comply with approved standards.

- Translate plans into execution priorities.

- Review team quality, productivity and controls.

- Resolve cross-functional bottlenecks.

Key Decisions / Dimensions

- Make day-to-day decisions within approved policy, process, budget and delegated authority.

- Escalate policy deviations, material customer impact, fraud indicators, compliance concerns and unresolved cross-functional dependencies.

- Numeric sanction, commercial, hiring and budget authorities are to be defined in the approved delegation matrix.

- Key interactions Internal Sales, Product,



Credit/Underwriting, Risk, Operations, RCU/Fraud Control, Collections, Legal, Compliance, Finance, Technology, HR and COE, as relevant.

- External Students, co-applicants, universities, education consultants, DSAs, verification agencies, valuers, legal partners, technology/service partners and other approved vendors, as relevant.

Major Challenges

- Balancing growth, customer experience, turnaround time and portfolio quality.

- Managing incomplete or inconsistent customer, academic, financial and collateral information.

- Coordinating multiple stakeholders and technology/process dependencies across the loan lifecycle.

- Maintaining control discipline during policy, market and process changes.

Required Qualifications and Experience

Graduate or postgraduate with demonstrated experience managing a team, geography, portfolio or complex lending workstream.

Critical skills and knowledge

- Key-account management

- Commercial negotiation

- Education ecosystem knowledge

- Business planning

- Stakeholder management

- Excel / presentation / business MIS capability appropriate to the role

- Integrity

- Customer confidentiality

- Control discipline

📌 Area Manager - Education Loan/Senior Area Manager - Education Loan (Mumbai)
🏢 Bajaj Finance
📍 Mumbai