Job Overview

This role will be responsible for developing and growing our market share within Biopharmaceutical / Pharmaceutical Production, Biomedical Research, Medical Devices, Academia and Laboratory by providing technical expertise to internal stakeholders and external customers for our bioprocessing product range.

Job Responsibilities and Essential Duties:

Business Development & Distributor Management

- Collaborate with Sales, Factory, Service, and Distributor teams to grow Getinge's bioprocessing business.
- Manage distributor activities and provide timely technical support, quotations, and business development guidance.
- Support opportunity development, account growth, and customer engagement activities.
- Assist in developing market strategies and identifying new business opportunities.

Customer Application & Technical Support

- Serve as the primary technical expert for bioreactor and bioprocessing solutions.
- Provide technical support remotely and on-site for bioprocess, equipment, automation, and software-related issues.
- Troubleshoot process and equipment challenges while ensuring timely resolution.
- Track support requests and identify recurring issues and improvement opportunities.
- Collaborate with global application teams to share best practices and technical learnings

Customer Demonstrations & Process Trials

- Plan and execute customer demonstrations, proof-of-concept studies, and equipment trials.
- Organize demo equipment and provide process support to ensure agreed trial objectives are achieved.
- Present technical solutions to customers through meetings, workshops, webinars, and conferences.
- Support validation of bioprocess workflows and technology adoption.

Training & Knowledge Development

- Deliver advanced product, application, and process training to:
- Customers
- Distributors
- Internal sales teams
- Service engineers
- Identify customer training needs and recommend tailored training programs.
- Develop customer references, application notes, success stories, and technical documentation.





Pre-Sales & Proposal Support

- Support complex RFQs, tenders, and technical proposals.
- Ensure customer requirements are fully understood and addressed.
- Prepare technical documentation including:
- Datasheets
- Product literature
- Application notes
- Technical specifications
- Maintain accurate CRM records and opportunity tracking.

Process Automation & SCADA Support

- Support customers in developing process recipes and workflows using SCADA software.
- Assist in bioprocess automation and advanced process control implementation.
- Work with customers to optimize process performance, data acquisition, and control strategies.

Market Intelligence

- Monitor emerging bioprocessing technologies and industry trends.
- Analyze competitor solutions and market developments.
- Provide market feedback to sales, product management, and factory teams.
- Support development of future products and solutions through customer insights.

Minimum Requirements:

Must Have

- Bachelor’s degree and a PhD or Master’s in a relevant life science field such as Microbiology, Biotechnology, Bioengineering or similar.
- Strong understanding of bioprocessing and cell culture principles.
- Hands on experience working with bioreactors in a laboratory or industrial setting.
- Ability to technically convey knowledge of products and solutions.
- Excellent client-facing and internal communication skills at all levels.
- Excellent written, verbal communication and presentation skills (English).
- Strong working knowledge of Microsoft Office.
- Solid organizational skills including attention to detail and multi-tasking abilities.
- Willing to travel significantly throughout your defined territory and further afield.

Valuable to Have

- Experience in a similar customer-facing position.
- Experience using SCADA software for advanced process control.
- Knowledge of life sciences regulations applicable to bioprocessing, including GMP.
- Experience training personnel on equipment and processes.
- Experience using CRM systems and preparing quotations.
- Knowledge of capital equipment tendering processes.

📌 Applications Specialist Bioprocessing (Mumbai)
🏢 Getinge
📍 Mumbai