We are looking for an Application Support Executive to assist clients and users with software-related queries and ensure smooth application operations.
Key Responsibilities
- Provide day-to-day support to application users.
- Handle and resolve user queries through phone, email, and other channels.
- Troubleshoot application and functional issues.
- Guide users on application features and processes.
- Record, track, and follow up on support requests.
- Coordinate with technical teams for issue resolution.
- Follow up with users to ensure issues are resolved.
- Maintain support records and basic documentation.
Requirements
- 1–3 years of experience in Application / Software Support .
- Good understanding of web-based applications.
- Basic knowledge of SQL and databases is an advantage.
- Valuable communication and customer-handling skills.
- Strong troubleshooting and problem-solving ability.
- Willingness to learn software products and business processes.
📌 Application Support Executive (Kolhapur)
🏢 Real Time Applications Center - RTAC
📍 Kolhapur
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.