- Handle domestic and international flight bookings, reservations, cancellations, re-issuance and refunds.

- Prepare and provide airfare quotations based on client requirements.

- Issue flight tickets and ensure all booking details are accurate.

- Handle ticket amendments, date changes, name corrections, no-shows and revalidation as per airline policies.

- Check and advise clients on baggage allowance, fare rules, cancellation charges, visa requirements and travel restrictions.

- Coordinate with airlines, consolidators and travel suppliers for bookings and ticketing-related issues.

- Assist clients with seat selection, meal requests, special assistance and other airline services.

- Maintain proper records of bookings, tickets, invoices, refunds and cancellations.

- Follow up on pending payments, ticketing deadlines and booking confirmations.

- Provide excellent customer service and resolve passenger queries promptly.

- Coordinate with the Tour, Visa and Operations teams for smooth handling of client travel requirements.

- Stay updated with airline schedules, fares, routing, travel regulations and industry updates.

- Handle urgent and last-minute travel requirements efficiently.Role & responsibilities

📌 Air Ticketing Executive (Pune)
🏢 Hasmukh Travel Agent
📍 Pune