Job Summary:

- Client is seeking a Process Consultant – AI & Automation to join the Commercial IT Business Engagement Team.
- This individual will focus on identifying and delivering AI-driven process automation opportunities across the business.
- The consultant will partner with business stakeholders and IT technical teams to map and analyze existing processes, identify inefficiencies and automation opportunities, and support the end-to-end development of AI-powered solutions.
- Responsibilities include leading process discovery workshops, translating business requirements into actionable technical specifications, evaluating, and prioritizing automation opportunities, and communicating project progress across business and IT stakeholders.
- The role will serve as a bridge between business needs and technical delivery teams to ensure automation solutions are grounded in a strong understanding of existing workflows and business objectives.

Musts:

- 3–5 years of business analysis or process consulting experience
- Experience leading process discovery workshops
- Experience documenting and analyzing complex workflows
- Experience developing business cases for technology investments




- Hands-on process mapping and workflow analysis experience
- Experience with Figma, Visio, Lucidchart, Miro, or similar tools
- Knowledge of BPMN or similar process modeling methodologies
- Practical understanding of AI and automation technologies
- Understanding of RPA, Generative AI, and intelligent automation platforms
- Ability to assess where AI and automation can be applied to business processes
- Strong stakeholder engagement and facilitation skills
- Ability to translate business needs into actionable technical requirements
- Strong analytical and structured problem-solving skills
- Experience evaluating and prioritizing automation opportunities
- Experience working in Agile or iterative delivery environments
- Robust written and verbal communication skills

Pluses:

- UiPath experience
- Microsoft Power Automate experience
- Experience with similar intelligent automation platforms
- Data analytics experience
- Process mining experience
- Celonis experience
- Power BI experience
- Pharmaceutical industry experience
- Life sciences industry experience

📌 AI Engineer (India)
🏢 System Soft Technologies
📍 India