Email Marketing Account Manager

? Remote | Full-Time

? Salary: ₹30,000–₹40,000/month

?‍? Experience: 1–3 Years

About RapidX

RapidX is an Email Ops and Retention Marketing partner helping fast-growing eCommerce and DTC brands scale their email marketing.

We work with brands across global markets and specialize in Klaviyo, email marketing, lifecycle flows, campaign management, and email design & development .

We’re looking for an Email Marketing Account Manager who can take ownership of campaign execution, client communication, and day-to-day account coordination.

If you’re highly organized, detail-oriented, comfortable managing multiple stakeholders, and genuinely interested in eCommerce and email marketing , this role is for you.

What You'll Do

1. Campaign Execution

- Conduct test sends and complete QA before every campaign launch in Klaviyo .
- Verify email rendering, links, UTM tracking, segmentation, personalization, and other campaign elements.
- Follow account-specific naming conventions, segmentation, and tagging standards.
- Take ownership of the final QA and execution process before campaigns go live.

2. Client Communication

- Act as the primary day-to-day point of contact for assigned clients.
- Respond to client queries and proactively communicate timelines, revisions, blockers, and next steps.
- Manage communication across Slack, email, and ClickUp .
- Build solid relationships with clients and ensure they always have clear visibility into campaign progress.

3. Campaign & Team Coordination

- Manage campaign timelines and coordinate with designers, developers, copywriters, and strategists.




- Ensure campaigns move smoothly from brief → copy → design → development → QA → deployment .
- Identify and proactively escalate blockers such as missing content, assets, delayed approvals, or technical issues.
- Maintain accurate and real-time campaign status updates in ClickUp .
- Ensure all deliverables are completed within agreed timelines.

4. Reporting & Performance Monitoring Track and monitor key email marketing metrics, including:

- Open Rate
- Click-Through Rate (CTR)
- Revenue Generated
- Conversion Rate
- Deliverability Metrics

Share observations, insights, and recommendations with strategists to identify opportunities for improving campaign performance.

What We're Looking For

- 1–3 years of hands-on experience with Klaviyo.
- Experience working in email marketing, eCommerce, or a digital marketing agency .
- Previous experience in Account Management, Client Success, Campaign Management, or Project Coordination .
- Good understanding of email marketing and lifecycle campaigns.
- Familiarity with ClickUp or similar project management tools.
- Basic HTML knowledge for email troubleshooting is a plus.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple clients, campaigns,



and deadlines simultaneously.
- Proactive problem-solving mindset with the ability to identify issues before they become problems.

Key Skills Email Marketing | Klaviyo | Campaign Management | Account Management | Client Communication | Project Coordination | Lifecycle Marketing | Email Automation | Reporting & Analytics | Stakeholder Management

What Success Looks Like

Success in this role will be measured by:

- Campaigns being launched on time and without errors .
- Clients feeling informed, supported, and satisfied throughout the engagement.
- Smooth coordination between clients and internal teams.
- Efficient management of multiple accounts without compromising execution quality.
- Continuous improvement in account KPIs and email marketing performance.
- Strong ownership of timelines, communication, and campaign execution.

Why Join RapidX? ? Work remotely with a fast-growing global eCommerce team.

? Work with multiple DTC and eCommerce brands across different industries and markets.

? Get hands-on exposure to Klaviyo, retention marketing, and lifecycle email campaigns .

? Collaborate closely with strategists, designers, developers, and marketing teams .

? Build expertise in eCommerce growth and retention marketing .

? Join a fast-paced environment where you can take ownership, learn quickly, and grow with the company.

Interested?

If you're passionate about eCommerce, email marketing, Klaviyo, and client management , we'd love to hear from you.

Apply now and share your CV along with a brief note about your experience with Klaviyo and email marketing.

📌 Account Manager (India)
🏢 RapidX
📍 India