Posted: 03/08/2026

- Competitive Salary
- Bangalore, India
- Permanent

Travel Support Associate

Join our team as a Travel Support Associate and help deliver seamless, cost-effective travel experiences for employees and management. You will coordinate end-to-end travel arrangements, working closely with travel agencies, vendors, and internal teams to manage bookings, documentation, travel logistics, costs, and unexpected changes while ensuring a high standard of service.

What Youll Be Doing

- Travel Arrangements: Coordinate flights, accommodation, rental cars, and other transportation based on traveller requirements, working with vendors and online booking tools to identify cost-effective options.
- Traveller Support: Act as the main point of contact for travellers and travel arrangers, responding promptly and professionally to travel-related queries and concerns.
- Travel Disruptions: Support travellers with flight cancellations, delays, itinerary changes, and other unexpected disruptions to minimise inconvenience.
- Internal Coordination: Collaborate with departments, managers, and internal teams to understand travel requirements and ensure arrangements are aligned with business needs.
- Travel Documentation: Ensure required travel documents, including visas, tickets, insurance, and supporting documentation, are accurate and up to date.
- Vendor Management: Build and maintain effective relationships with travel agencies and vendors to support service quality, reliability, and value.
- Policy Compliance: Ensure travel arrangements comply with company policies, budgeting guidelines, travel safety requirements, and established procedures.
- Risk Management: Support travellers during disruptions and emergencies, ensuring they have access to the necessary documentation, information, and emergency contacts.
- Cost Optimisation: Identify opportunities to reduce travel expenditure while maintaining service quality, traveller safety, and convenience.
- Record Keeping: Maintain accurate records of travel bookings, receipts, expenses, and related documentation for reporting, reference, and audit purposes.

Why NES Fircroft

- Financial Stability: Benefit from a competitive basic salary complemented by a robust bonus scheme.
- Work-Life Balance: Enjoy a flexible working-from-home policy of up to two days per week once established in the role, along with early finishes on Fridays.
- Time Off:



Receive 18 days of paid annual leave, birthday leave, 12 days of casual/sick leave, and 12 bank holidays, with annual leave increasing to 20 days after two years of service.
- Onboarding & Development: Benefit from a comprehensive training plan, ongoing guidance, and clear opportunities for career progression.
- Securing Your Future: Access pension schemes, life insurance, medical insurance, and additional employee benefits.
- Keeping Fit: Benefit from discounted fitness membership to support your health and wellbeing.
- Transportation: Access complimentary pick-up and drop-off services from selected nodal points.
- Festive Time Off: Enjoy additional time off during the Christmas shutdown period.
- Team Culture: Join a fun, lively, and collaborative working environment with regular team activities and social events.

What Were Looking For

- Travel Coordination Experience: Five or more years of experience in travel coordination, preferably within a corporate or organisational environment.
- Corporate Travel Knowledge: Previous experience managing corporate travel requirements, policies, and vendor relationships.
- Travel Booking Systems: Experience with online travel agencies, Global Distribution Systems (GDS), and booking platforms such as Concur, Sabre, or Amadeus.
- Multitasking: Ability to manage multiple travel arrangements simultaneously while effectively prioritising competing requirements.
- Attention to Detail: Strong focus on ensuring itineraries, bookings, travel documentation, and expenses are accurate and well organised.
- Time Management: Ability to plan and execute travel requirements efficiently while meeting deadlines and working within agreed budgets.
- Communication Skills: Ability to communicate travel plans, requirements, and issues clearly and professionally with travellers and stakeholders.
- Customer Service: Strong interpersonal skills with the ability to respond to enquiries, resolve concerns, and deliver a positive traveller experience.
- Critical Thinking:



Ability to troubleshoot booking errors, cancellations, delays, and other issues that may arise throughout the travel process.
- Flexibility: Ability to adapt quickly to unexpected changes and identify practical solutions during travel disruptions.
- Resourcefulness: Strong problem-solving and decision-making skills, with the ability to use available resources and networks effectively.
- Empathy & Patience: Ability to provide calm, professional, and empathetic support to travellers, particularly during stressful or time-sensitive situations.
- Customer Orientation: Commitment to providing a high-quality travel experience for employees, clients, and business partners.
- Cultural Awareness: Ability to understand and respect cultural differences when coordinating international travel and working with overseas partners or vendors.
- Travel Knowledge: Awareness of global travel trends, visa requirements, and relevant travel advisories to support informed travel planning.
- Trust & Reliability: Ability to build trusted relationships with travellers while maintaining a strong focus on their needs, wellbeing, and safety.

Who Are We?

NES Fircroft is a global staffing specialist connecting technical and engineering professionals with leading organisations and projects across industries including Oil & Gas, Power, Construction & Infrastructure, Life Sciences, Manufacturing, Chemicals, Mining, Automotive, and Technology.

Established in 1978, we have grown into a global organisation of more than 2,000 professionals across 58 offices worldwide. We combine specialist industry expertise with global reach to connect talented people with exciting career opportunities and deliver high-quality workforce solutions to our clients.

Accessibility & Inclusion

Were committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds, including people with disabilities and those who are neurodiverse. If you require any reasonable adjustments during the recruitment process, well be happy to support you.

About Us: https://www.nesfircroft.com
Meet The Team: https://www.nesfircroft.com/contact-us
YouTube: https://www.youtube.com/@NESFircroft
LinkedIn: https://www.linkedin.com/company/nes-fircroft/

Sushmitha Poojary

📌 Travel Support - Associate (Bengaluru)
🏢 NES Internal
📍 Bengaluru