Join Our Team & Make Every Customer Experience Exceptional!

Are you a people person with excellent communication skills? Do you enjoy solving problems and creating positive customer experiences? If yes, we're looking for a Customer Service Executive to join our growing team!

Key Responsibilities

- Handle customer inquiries via phone, email, chat, or WhatsApp in a qualified and courteous manner.
- Understand customer needs and provide accurate information about products and services.
- Resolve customer concerns efficiently while ensuring high customer satisfaction.
- Maintain detailed records of customer interactions and follow up when required.
- Coordinate with internal teams to ensure timely resolution of customer issues.
- Build strong customer relationships through excellent service and communication.
- Meet quality and productivity standards while delivering a seamless customer experience.

Requirements

- Graduate
- 0–3 years of experience in customer service, customer support, BPO, or call center (Freshers are welcome).
- Excellent verbal and written communication skills.
- Good interpersonal and problem-solving abilities.
- Basic computer knowledge and familiarity with MS Office.




- Ability to work in a fast-paced environment.
- Positive attitude and customer-first mindset.

What We Offer

- Competitive salary with performance incentives.
- Professional training and skill development.
- Career growth and internal promotion opportunities.
- Friendly, supportive, and inclusive work culture.
- Recognition and rewards for outstanding performance.

Job Details

- Position: Customer Service Executive
- Employment Type: Full-time
- Experience: 0–3 Years
- Location: Byculla , Mumbai
- Salary: ₹15,000–₹20,000 per month (Based on experience)
- Shift: Day Shift

Why Join Us?

Be part of a team that values your ideas, supports your growth, and gives you the opportunity to build a rewarding career in customer service. If you're passionate about helping people and making a difference, we'd love to hear from you.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Service Executive (Byculla)
🏢 Medtech Life
📍 Byculla