JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized advantages to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a current industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Role SummaryThe Front Office Executive serves as the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming experience. The role is responsible for managing front desk operations, handling communications, coordinating visitor management, and providing administrative support while maintaining office security and workplace standards.
Key ResponsibilitiesWelcome visitors, guests, and employees with a professional and courteous approach.
Manage visitor registrations, issue access badges, and maintain visitor records.
Manage front desk communications, emails, and meeting room schedules.
Maintain an organized, presentable, and well-stocked reception area.
Maintain records, files, and documentation accurately and confidentially.
Monitor office supplies and raise requisitions when necessary.
Support office security protocols by controlling and monitoring access through the reception area.
Address visitor queries, complaints, and service requests promptly and professionally.
Assist with basic administrative and clerical tasks to support daily office operations.
Support the Facility Manager / Assistant Facility Manager in day-to-day facility operations and administrative activities.
Support FM/AFM in conducting workplace inspections, audits, and compliance checks.
Assist in monitoring pantry, stationery, and other facility consumables, ensuring timely replenishment.
Prepare and share daily, weekly, and monthly operational reports as required.
Assist FM/AFM with operational requirement as and when required.
Required Skills & CompetenciesExcellent verbal and written communication skills.
Strong interpersonal and customer service orientation.
Good organizational, multitasking, and problem-solving abilities.
Professional appearance, positive attitude, and attention to detail.
Qualifications & ExperienceGraduation in Hospitality, Administration, Business Management, or a related field.
1-3 years of relevant experience in front office, reception, or administrative roles.
Experience in customer-facing environments will be an added advantage.
Key AttributesFriendly, approachable, and service-oriented personality.
High level of professionalism and reliability.
Ability to work independently and manage multiple priorities effectively.
Strong focus on creating a positive visitor and workplace experience.
If this job description resonates with you,
we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
📌 Front Office Executive (Gurugram)
🏢 JLL
📍 Gurugram