Purpose of the role:

- The position has been created to enable transparent focus on verification of loan documents along with loan application

Key Responsibilities:

- Ensure Verification of Loan documents along with loan application
- Maintenance of branch and customer records
- Ensure updating of receipts and tele-verification
- Ensure maintenance of PDD register
- Ensure compliance to statutory requirements of the branch - registers and displays of charts/posters. Petty cash management & key management.
- Attend to queries of customers and ensure that timely response is provided
- Ensure timely banking of cash
- Ensure Compliance of cash receipting of field staff
- Enable the branch meet the branch objectives of disbursement
- Completion of document checks and tele verification on time

Desired Experience:





- Number of years of experience (01-05 years)
- Type of companies/sector worked for (Private commercial banks and large NBFCs /Fresher)
- Responsibilities managed in the previous organizations(Primarily Credit function. Past experience in credit & Collection side of CV.)
- Languages (English/Hindi/local Language
- Computer/technical skills (Basic computer Knowledge MSCIT)

Qualifications:

- Graduation: (Any graduation )
- Post-graduation: (MBA would be an added advantage
- Professional Qualifications: If any would be an added advantage
- Certifications : If any would be an added advantage

📌 Customer Support Officer (Bengaluru)
🏢 equitas small finance bank
📍 Bengaluru