Job SummaryMF Global Services is looking for a motivated and result-oriented E-Commerce Executive to manage our online sales platforms, product listings, marketplace operations, digital promotions, and customer enquiries. The ideal candidate should have hands-on experience with e-commerce platforms and a positive understanding of product marketing, SEO, and online sales.

- Key ResponsibilitiesManage and update product listings on IndiaMART, TradeIndia, company website, and other e-commerce platforms.
- Create SEO-friendly product titles, descriptions, keywords, images, and specifications.
- Research products, competitors, pricing, keywords, and market trends.
- Monitor and manage online enquiries, leads, orders, and customer follow-ups.
- Coordinate with the sales team to convert online leads into orders.
- Maintain accurate product pricing, stock availability, and product information.
- Improve product visibility and ranking through SEO and marketplace optimization.
- Manage product uploads, editing, categorization, and removal.
- Track marketplace performance, enquiries, conversions, and sales.
- Prepare daily/weekly reports for leads, orders, sales, and product performance.
- Coordinate with the design and digital marketing team for product creatives and promotional campaigns.
- Identify new products and market opportunities for corporate gifting and promotional products.
- Handle customer queries through online platforms, WhatsApp, email, and other communication channels.




- Maintain proper records of customers, enquiries, quotations, and orders.
- Support digital marketing campaigns to increase website traffic and online enquiries.
- Required SkillsGood knowledge of E-Commerce and Marketplace Management.
- Knowledge of IndiaMART, TradeIndia, Amazon, Flipkart or similar platforms is an advantage.
- Basic understanding of SEO, keyword research, Google Search, and digital marketing.
- Good Excel/Google Sheets knowledge.
- Strong communication and customer-handling skills.
- Good product research and competitor analysis skills.
- Ability to manage multiple products and tasks simultaneously.
- Result-oriented approach with a focus on lead generation and sales conversion.
- QualificationGraduate in any stream.
- E-commerce, Digital Marketing, Business, or Marketing background preferred.
- 1–3 years of relevant experience preferred.
- Key Performance Indicators (KPIs)Number of new product listings
- Product visibility and ranking
- Qualified online enquiries
- Lead response time
- Lead-to-order conversion
- Online sales generated
- Marketplace performance
- Website/product traffic
- Customer follow-up and response rate
- Why Join MF Global Services?Opportunity to work in the Corporate Gifting & Promotional Products industry.
- Hands-on experience in E-Commerce, Marketplace Management, SEO and Digital Marketing.
- Growth opportunities based on performance.
- Opportunity to work with multiple B2B sales channels and products.

📌 E-Commerce Executive (New Delhi)
🏢 Mf Global Services
📍 New Delhi