Here is a clear, professional job description tailored for a Restaurant Sales / Service Staff role:

Job OverviewWe are looking for an energetic and customer-focused Restaurant Sales / Waitstaff to join our team. You will be responsible for taking orders, recommending menu items, upselling specials, and ensuring a memorable dining experience for guests.

- Key ResponsibilitiesCustomer Service & Sales: Warmly greet guests, present menus, and proactively recommend food, beverage, and dessert pairings to increase daily sales.
-

- Order Taking & Serving: Accurately enter orders into the POS system, deliver food and drinks promptly, and ensure special dietary requests are strictly communicated to the kitchen.
-

- Up-selling: Effectively suggest high-margin menu items, add-ons, daily specials, and beverages.
-

- Table Management: Clean, sanitize, and reset tables quickly to maintain a efficient dining room flow.
-





- Billing & Payments: Process bills accurately and handle cash/card payments.
-

- Guest Feedback: Address customer complaints or issues promptly with a positive attitude and inform management when necessary.
-

- Key Requirements & SkillsExperience: Prior experience as restaurant waitstaff, server, or sales assistant preferred (freshers welcome for entry-level roles).
-

- Communication: Valuable verbal communication and customer relation skills; proficiency in local languages and basic English.
-

- Multi-tasking: Ability to work quickly and maintain composure during peak hours.
-

- Punctuality & Teamwork: Strong work ethic, reliable, and able to collaborate smoothly with kitchen and front-of-house staff.

📌 Resturant Service Staff (Ernakulam)
🏢 AL-TAZA
📍 Ernakulam