12 Oct
|
The Skill Hub
|
Hyderabad
12 Oct
The Skill Hub
Hyderabad
Permanent Hiring: Work From Office: UK (International) Voice/Chat Process: 5 days a week, 2 rotational offs: 2-way cab facility provided
Voice Job Description:
- Handle inbound calls for international customers and provide customer support
- Positive customer handling skills
- Understand and resolve customer queries effectively via voice
- Deliver excellent service with clear and professional communication
- Ensure first-call resolution and customer satisfaction
- Should be comfortable working in rotational night shifts, (5 days a week, 2 rotational offs)
- Education: HSC/Inter, Undergraduates, Graduates, and Postgraduates
- Experience: Both Freshers and International Voice Experienced candidates can apply
- Excellent communication skills in English (verbal and written)
- Must not be pursuing regular education.
- Comfortable working for voice process and night shifts: 24/7 shifts with 2 rotational Off’s
- 2-way cab facility provided
- Candidates should not have any planned leave during the first 3 months.
Rounds of interviews for Voice:
- HR
- OPS1
- OPS2
Salary Details:
Freshers: 3.5 LPA
Experienced:
Up to 4.5 LPA (Minimum 1Yr)
Level: Advisor / Associate
Chat Job Description:
· Respond to customer inquiries via chat (non-voice)
· Resolve issues with clear, concise, and grammatically sound written communication
· Maintain high-quality service standards with timely responses
· Ability to handle multiple chats simultaneously
· Flexibility to work in UK rotational shifts, (5 days a week, 2 rotational offs)
· Education: Undergraduates, Graduates, and Postgraduates
· Experience: Both Freshers and Chat Experienced candidates can apply
· Excellent communication skills in English
· Must not be pursuing regular education
· 2-way cab facility provided
· Candidates should not have any planned leave during the first 3 months.
Rounds of interviews for Chat:
- HR
- Essay writing round
- OPS1
- OPS2
Salary Details:
Freshers: 2.4 LPA
Experienced: Up to 3.4 LPA (Minimum 1Yr)
Level: Advisor / Associate
📌 International BPO Executive (Hyderabad)
🏢 The Skill Hub
📍 Hyderabad