Telecaller (Online Lead Management)

Company: GRS Scaffolding.

Location: Kolkata, West Bengal

Employment Type: Full-Time

About the Company:

GRS Formwork Pvt. Ltd. is a leading name in the manufacturing and supply of high-quality scaffolding and formwork solutions. We provide essential infrastructure support to construction projects across India and international markets, driven by a commitment to product excellence and customer-centric service.

- Key Responsibilities:-
- Lead Management: Actively manage and respond to incoming inquiries generated through various online platforms and digital channels.
- Outbound Calling: Reach out to potential clients to identify their specific scaffolding and construction needs.
- Sales Support: Provide detailed product information, pricing, and formal quotations to prospective buyers.
- Lead Conversion: Perform regular follow-ups to nurture interest and drive sales growth.
- International Sales: Manage communications with export customers and assist with global inquiries.
- Documentation:



Maintain accurate records of all customer interactions and lead progress within the company CRM.
- Team Collaboration: Coordinate with the dispatch and logistics departments to ensure timely order fulfillment.
- Candidate Requirements:-
- Linguistic Proficiency: Strong communication skills in Hindi and Bengali.
- Interpersonal Skills: Ability to handle customer queries confidently and build professional rapport.
- Sales Orientation: A proactive mindset with the ability to persuade and influence purchasing decisions.

- Salary & Benefits:-
- Compensation: Competitive Fixed Salary + Performance-linked Incentives.
- Professional Development: Training provided to help you excel in sales and industrial product knowledge.
- Work Workplace: Join a supportive and fast-paced team in a growing organization.

How to ApplyInterested candidates are invited to submit their updated resume for immediate review.

📌 Telesales Executive (Kolkata)
🏢 Grs Formwork Private
📍 Kolkata