International Voice Process (Mumbai)

International Voice Process (Mumbai)

12 Oct
|
TeamLease Digital
|
Mumbai

12 Oct

TeamLease Digital

Mumbai

Key Responsibilities

ONLY APPLY GRADUATE CANDIDATE 2025 TO 2026 PASSED OUT

- Answer Calls: Handle inbound and outbound voice calls with international clients or customers.
- Resolve Issues: Listen to customer concerns and give correct, fast solutions.
- Update Records: Type and save customer details accurately in computer systems (CRM).
- Meet Targets: Reach goals for call handling time, customer happiness (CSAT), and attendance.
- Follow Guidelines: Use company scripts and standard rules (SOPs) for every call

Required Skills

- Clear English: Valuable spoken and written English with a neutral, easy-to-understand tone.
- Active Listening: Ability to understand different global accents.
- Problem Solving: Good thinking skills to fix customer proble

📌 International Voice Process (Mumbai)
🏢 TeamLease Digital
📍 Mumbai

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