Designation: Customer Relationship Executive (CRE)

Role Summary:

Responsible for acquiring, retaining, and servicing Smart Fleet customers while driving activation, usage, and loyalty.

Minimum Qualification- Graduate

Location- Bhiwandi- Mumbai

Key Responsibilities:

· Acquire recent customers and ensure enrolment, activation, and first transaction.

· Engage with existing customers to retain and grow business.

· Visit prospective customers across assigned locations.

· Conduct customer engagement programs at highways, dabhas, transport hubs, toll plazas, etc.

· Support card issuance, replacements, reward redemption, and ensure zero dormancy.

· Train dealers and customers on loyalty programs and web/app usage.

· Promote Lubricants to Smart Fleet customers.

· Update daily activities and attendance on Sales Buddy app.

· Resolve customer complaints within timelines.

Requirements:

· Prior sales experience in petroleum/lubricants preferred.

· Mandatory 2-wheeler and laptop.

· Willing to travel.

· Patient, passionate about sales, and customer-focused.

· Basic knowledge of MS Excel and Email.

· Ability to update reports and communicate professionally

📌 Customer Relations Executive (Bhiwandi)
🏢 Sinclus
📍 Bhiwandi