Job Overview:

We are looking for a proactive and detail-oriented Customer support and Admin Executive to manage and support the end-to-end process of Coordinating for GPS device installations in new trucks, handling customer queries, configuring devices on system and handling customer queries along with and handle basic office/admin tasks

.The candidate will be responsible for coordinating with customers, drivers, and field technicians to ensure timely and efficient installation/Support activites. This is an entry-level role ideal for freshers looking to build a career in operations and logistics coordination.

Key Responsibilities:

- Coordinate with truck owners, drivers, and customers to schedule GPS installation appointments.
- Assign and align technicians based on location and availability for on-site installations.
- Working on CRM and updations
- Maintain a daily MIS report of completed tasks, pending installations, and technician activities.
- Update and follow up on the To-Do List for daily operations.
- Handle inbound and outbound communication related to installation scheduling and updates.




- Support technicians with route planning and installation documentation.
- Report daily progress and escalate delays or issues to the supervisor.

Administrative Support:

- Handle basic office work such as:
- Document filing and Coordinating with courier partners and vendor bills
- Maintaining technician work logs/ Preparing Vouchers
- Managing stock of GPS devices and accessories
- Manage Office supplies and stocks
- Manage Interview schedules and coordination for lining up

Skills Required:

- Good communication skills in Hindi, English, and local language (as applicable)
- Basic knowledge of MS Excel or Google Sheets for maintaining MIS reports
- Strong coordination and follow-up skills
- Time management and multitasking abilities
- Willingness to work on-field coordination when needed

· Positive organizational and time management abilities

· Basic understanding of admin procedures

· Ability to multitask and manage field coordination and office responsibilities

· Ready to take calls out of office hours

📌 Customer Support Executive (Bengaluru)
🏢 Ekah Logitech
📍 Bengaluru