12 Oct
|
Vyaparaap
|
Surat
Job Title: Customer Support Executive – Fresher
Location: Surat
Experience: Freshers Preferred | 0–1 Year
Education: Graduation Mandatory
About the Role
We are looking for confident and customer-focused Customer Support Executives to join our team. The ideal candidate should have excellent communication skills, be comfortable speaking with customers, and have a genuine interest in building a long-term career in Customer Support.
Key Responsibilities
- Handle customer queries through calls and other communication channels.
- Understand customer concerns and provide appropriate solutions.
- Communicate with customers professionally, politely, and confidently.
- Maintain accurate customer information and follow the required process.
- Coordinate with internal teams whenever required to resolve customer issues.
- Understand basic accounting-related queries and assist customers accordingly.
- Maintain a positive customer experience.
Candidate Requirements
- Graduation is mandatory
- Candidates currently pursuing graduation will NOT be considered.
- Freshers are preferred; candidates with 0–1 year of relevant experience may also apply.
- Excellent Hindi & English communication skills.
- Good customer-handling and interpersonal skills.
- Basic knowledge of Tally and accounting concepts.
- Robust with numbers and basic mathematical calculations.
- Basic knowledge of MS Office, Excel and email communication.
- Good listening, problem-solving and learning skills.
- Candidates looking to build a long-term career in Customer Support are preferred.
Who Should Apply?Fresh graduates who are confident communicators, comfortable interacting with customers, good with numbers, and genuinely interested in developing a long-term career in Customer Support.
Important: Graduation must be completed. Pursuing candidates are not eligible.
📌 Customer Support Executive – Fresher (Surat)
🏢 Vyaparaap
📍 Surat