12 Oct
|
Ad2brand Media
|
Pimpri-Chinchwad
12 Oct
Ad2brand Media
Pimpri-Chinchwad
Job Title: Customer Support Executive (Work From Office)
Location: Wakad, Pune
Experience: 6–1 Years
Employment Type: Full-Time / Contract
Work Mode: Work From Office
Job Description:
We are hiring a Customer Support Executive to handle customer queries, complaints, and service requests via calls, emails, and chat from our office location. The role involves issue resolution, ticket logging, and coordination with internal teams to ensure timely customer support.
Key Responsibilities:
- Handle inbound/outbound customer calls and messages
- Resolve customer queries and complaints
- Log and track issues in CRM/ticketing tools
- Ensure SLA and customer satisfaction
Skills Required:
- Positive communication skills (English + Hindi/regional language preferred)
- Basic computer and CRM knowledge
- Customer-focused and problem-solving mindset
📌 Customer Support Executive (Pimpri-Chinchwad)
🏢 Ad2brand Media
📍 Pimpri-Chinchwad