- Lead the sales team on the floor and make sure every customer is attended to well
- Personally handle premium and high-value customers: single malts, premium whisky, champagne, wine, gifting and bulk orders
- Guide customers on brands, price ranges and occasions, and upsell to better bottles without being pushy
- Build relationships with regular and premium customers, keep track of their preferences, and bring them back
- Train and coach the staff on product knowledge, customer handling and selling
- Set daily sales targets for the team and track them
- Manage stock levels, report low stock and quick movers, and coordinate reorders with the owner
- Check stock receiving, billing accuracy and daily cash closing
- Make sure all excise rules, permitted hours, dry days and age checks are followed by everyone
- Keep the store display, premium section and overall presentation sharp




- Coordinate with brand representatives on schemes, launches and tastings
- Handle customer complaints and issues calmly

Requirements

- Graduate, 1+ years in retail sales, with at least 1 year in a supervisory role
- Experience in liquor, luxury retail, showroom, hospitality or fine dining is strongly preferred
- Excellent English, fluent Hindi, Marathi is a plus
- Presentable, confident, soft spoken, and comfortable dealing with premium clients
- Strong product knowledge of spirits and wine, or the ability to build it fast
- Comfortable with billing software, stock reports and basic Excel
- Honest, punctual, and able to take ownership

📌 Sales Manager (Female) (Pune)
🏢 Aditya Wines
📍 Pune