12 Oct
|
TWN Automotive Solution
|
Bengaluru
12 Oct
TWN Automotive Solution
Bengaluru
We’re a Bengaluru motorcycle accessories and riding gear and apparel brand shipping thousands of orders a month. We need customer support executives who can handle both calls and chat.
You’ll do: customer calls, WhatsApp support, email replies, order and delivery queries, returns and refunds, coordinating with warehouse and couriers.
You need: fluent English and Hindi, clear written English, comfortable typing, patience, and the ownership to chase a problem until it’s solved.
- 1–3 years’ support experience preferred; solid freshers welcome.
Busy desk — roughly 60–80 calls and 80–100 messages a day. Small team, real responsibility, clear path to a lead role.
Timings - ? 10 AM – 7 PM, Monday to Saturday
This role isn’t for you if
- You’re looking for work-from-home or hybrid
- You want to only take calls, or only do chat — we need both
- You find a busy queue stressful rather than satisfying
📌 Customer Care Executive (Bengaluru)
🏢 TWN Automotive Solution
📍 Bengaluru