Job Description:

Role - Electronics Hardware Support Engineer

Department - Customer Success

Employment Type - Permanent Job, Full time

Work Location - Jayanagar - Bangalore

Client/Field/Site Visit - Yes

Job Summary:

We are looking for a Hardware Support Engineer responsible for the installation, commissioning, configuration, troubleshooting, and maintenance of Attendance and Access Control systems at customer sites.

The candidate should have hands-on experience in electronic hardware installation, cable laying, device mounting, networking, and field troubleshooting, along with good customer-handling skills

Job Role:

Installation and configuration of biometric devices, readers, controllers, locks, and accessories.

Device mounting, cable laying, wiring, and LAN crimping.

Troubleshooting hardware, power, communication, and connectivity issues.

Provide onsite and remote technical support to customers.





Conduct site surveys and assist in product testing and customer training.

Prepare installation and service reports.

Coordinate with internal teams for technical issue resolution.

Qualification & Experience:

Diploma in Electronics / Instrumentation / Telecommunication

2 ~ 3 years of experience in electronic/security system installation and maintenance.

Experience in Biometric Access Control & Attendance, or CCTV will be preferred.

Basic knowledge of electronics such as soldering & multimeter usage, drilling, cable laying, and LAN crimping.

Good communication and customer-handling skills.

Willingness to travel for field/site visits within Bangalore and surrounding cities in South India

Language known - English, Kannada, Hindi

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