Job Title: Telecaller

Department: Admissions / Counselling

Industry: Education & Skill Development

Job Responsibilities:

•⁠ ⁠Make outbound calls to prospective students and leads regarding courses, admissions, and training programs.

•⁠ ⁠Explain course details, eligibility, duration, fees, and career opportunities clearly.

•⁠ ⁠Follow up with interested candidates and convert leads into admissions.

•⁠ ⁠Handle student and parent queries professionally.

•⁠ ⁠Maintain and update daily call records, lead status, and follow-up details.

•⁠ ⁠Coordinate with the counselling and academic team for admissions and course-related queries.

•⁠ ⁠Achieve assigned daily/weekly/monthly calling and admission targets.

•⁠ ⁠Maintain a positive and professional relationship with students and parents.

Required Skills & Qualities:

•⁠ ⁠Excellent verbal and interpersonal communication skills.





•⁠ ⁠Valuable listening and convincing skills.

•⁠ ⁠Ability to communicate confidently and politely with students and parents.

•⁠ ⁠Good learning ability and willingness to learn new courses, technologies, and processes.

•⁠ ⁠Ability to understand and explain course information effectively.

•⁠ ⁠Positive attitude, patience, and professional behaviour.

•⁠ ⁠Good follow-up and customer-handling skills.

•⁠ ⁠Basic knowledge of computers and MS Office.

•⁠ ⁠Ability to work as part of a team and achieve assigned targets.

•⁠ ⁠Prior experience in telecalling, counselling, sales, or the education sector will be an advantage.

Qualification: 12th Pass / Graduate

Experience: Freshers and experienced candidates can apply.

📌 Telecaller (Ranchi)
🏢 GTEC Computer Educations
📍 Ranchi