12 Oct
|
The Sleep
|
Bengaluru
12 Oct
The Sleep
Bengaluru
Company Name: The sleep Company
Job Summary: We are seeking an energetic and results-driven Showroom Manager to oversee operations, lead the sales team, and ensure a superior customer experience in our mattress showroom.
The ideal candidate will manage daily operations, drive sales, and maintain showroom standards while building strong customer relationships. Key Responsibilities: Manage daily showroom operations, including inventory, displays, and staff schedules.
Lead, train, and motivate the sales team to meet or exceed targets.
Monitor sales performance and implement strategies to improve revenue.
Assist customers in choosing mattresses and sleep solutions that fit their needs.
Handle customer queries, complaints, and special requests professionally.
Ensure showroom is clean, organized, and visually appealing at all times.
Track stock levels and coordinate with warehouse/logistics for timely replenishment.
Implement promotional campaigns and seasonal sales strategies.
Maintain accurate customer and sales records in CRM systems.
Provide regular reports to senior management on sales, performance, and showroom activities Additional Responsibilities:
Educate customers about mattress features, materials, warranty, and care tips.
Identify upselling and cross-selling opportunities (pillows, accessories, beds).
Collect customer feedback to improve products and services.
Follow up post-sale to ensure customer satisfaction and repeat business. Coordinate with marketing team for in-store events, demos, or campaigns. Required Skills & Qualifications: Graduate in any discipline (Sales/Marketing preferred). 5–8 years of experience in retail management, preferably in furniture, home, or mattress sales. Solid leadership and team management skills. Excellent communication and interpersonal skills. Target-driven, problem-solving mindset. Comfortable with CRM tools and MS Office. Competencies / Skills Required Leadership & Team Management Communication & Customer Engagement Problem-Solving & Decision-Making Product Knowledge & Sales Acumen Planning & Organizational Skills Areas of Accountability / Ownership Staff supervision & training Customer satisfaction & retention Inventory & showroom maintenance Daily sales operations and promotions Why Join Us? Grow with a Trusted Brand – Be part of a team that delivers better sleep solutions. Earn More, Shine More – Attractive incentives & performance rewards. Learn & Level Up – Hands-on training to master sales & customer service. Friendly & Supportive Team – Work in a positive, energizing environment. Your Efforts Matter – We value and recognize your contribution.
📌 Store Manager (Bengaluru)
🏢 The Sleep
📍 Bengaluru