Experience: 0–2 years preferred Freshers with good communication skills may also apply
Key Responsibilities
- Welcome and greet patients in a warm and professional manner.
- Handle patient appointments, registrations and scheduling efficiently.
- Manage incoming calls, WhatsApp enquiries and patient queries.
- Coordinate with doctors, counsellors and clinic staff for smooth patient flow.
- Explain basic clinic procedures, consultation timings and appointment details.
- Maintain patient records and daily appointment schedules accurately.
- Handle billing, payments and basic cash/UPI transactions.
- Follow up with patients regarding appointments and scheduled consultations/procedures.
- Assist in maintaining a clean, organized and welcoming reception area.
- Handle patient feedback and coordinate with the concerned team when required.
- Maintain confidentiality of patient information.
- Support the clinic team with basic administrative and front-desk activities.
Requirements
- Female candidate with a pleasant and qualified personality.
- Good communication skills in English and Telugu; Hindi is an added advantage.
- Basic computer knowledge and familiarity with WhatsApp, MS Office and appointment software.
- Good interpersonal and customer-service skills.
- Should be organized, punctual and responsible.
- Ability to multitask and work efficiently in a busy clinical environment.
- Preferred Qualities
- Well-groomed and presentable.
- Polite, confident and patient-friendly.
- Good telephone etiquette.
- Quick learner with a positive attitude.
- Ability to handle patients professionally even during busy hours.
- Team player with good coordination skills.
📌 Receptionist / Front Office Executive (Hyderabad)
🏢 Regen Health Care Services
📍 Hyderabad
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