About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a versatile, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

- Summary:
We are looking for a Service Now Dev Ops developer. A person should have excellent analytical, problem solving and developer skills with exceptional verbal and written communication.

Key Responsibilities:
Will be responsible to develop and implement different Service Now applications and integrations from initiation to completion, tailored to the customer requirements.
Creation/implementation/modification of Service Now ITSM/CSM components
Maintain technical documentation and assist/participate in QA and user training activities.
Strong hands-on experience with Java Script, REST/SOAP integrations, and UI Policies/Client Scripts.
Scripting (Java Script) for different modules for writing Rules, Updating/creating workflows, APIs etc
Excellent problem solving skills & provide the solution for day to day issues
Provide application support as a part of operations team
Troubleshoot and resolve platform issues (e.g., failed workflows,



UI errors) along with supporting different application modules. Act as the Tier 2/Tier 3 support for end users
Oversee daily operations including user management, access control, role configurations, and group administration.
B.E./B. Tech in Computer Engineering or MCA or an equivalent education.
3+ years experience developing on the Service Now platform
2+ years of experience in supporting ITSM/CSM modules.
Experience with integrations, platform configuration, design, and deployment
Service Now Certifications a plus
Excellent analytical and creative problem-solving skills
Technically savvy and able to design and build applications that meet business goals and objectives
Self-motivated, creative problem-solver who can adapt to new technologies and evolving customer requirements
Capable of working independently as well as in a team workplace
Able to communicate (verbal and written) in a clear and concise manner, tailoring the communication appropriately to the intended audience
Excellent active listening skills
Capable of dealing with and managing conflict
Able to work effectively in an environment with many competing and high priority demands

Preferred Requirements
Service Now CSA
Any additional Service Now certifications will be a plus

Offers of employment are conditional upon passage of screening criteria applicable to the job

📌 Application Development Engineer II (India)
🏢 NCR
📍 India