Job Summary
Connect and Interact with customers on Social Platforms including but not limited to Facebook, Twitter, LinkedIn and Blogs
Compose responses independently and in accordance with processes guidelines
Provide professional yet personalized experience on all interactions with the customers on Social Platforms
Should be an expert in leading Social Practices
Lead and leverage Social Media to meet the brand objectives
Responsibilities and Duties
Excellent interpersonal skills, with the ability to troubleshoot functional and non- functional issues correctly and clearly
Perform post-resolution follow-ups to help requests / to follow up on cases till closure flawlessly
Ability to work independently with little or no guidance
You will be expected to write copies and curate the available content to be posted as blogs, articles, stories etc
Should be versatile in learning different processes and be cross-skilled




Make improvement suggestions on products and services from customer feedback for better service delivery
Sourcing CVs through social media
Required Experience, Skills and Qualifications
Excellent communication skills and fluency in English.
Demonstrable social networking experience and social listening knowledge.
Proven working experience in social media or related fields (added advantage)
You must be a social media software whiz kid. We need you to listen in - monitor social media conversations and tell us what's going on
To keep abreast of the latest trends in social media
In-depth knowledge of all social media channels
A can-do attitude
Candidates who are MBA in Marketing/ Graduates in Journalism preferred. Skills: Social Media Marketing (SMM), Community Management, Viral Marketing, Content Writing and Web Analytics

📌 Social Media Marketer (Bengaluru)
🏢 TeamLease Services
📍 Bengaluru