Company Description: IHM Connect delivers smart, adaptable ERP solutions that help organizations streamline operations and drive growth across multiple industries. The company’s flagship product, Campus Connect, supports schools with integrated finance, HR, attendance, and result management to improve efficiency and student-focused outcomes. Beyond education, IHM Connect serves sectors such as real estate and manufacturing with tailored systems that address specific operational challenges. Its ERP solutions integrate with existing processes to provide real-time data and actionable insights for better decision-making. As the company expands into new markets, it remains committed to user-friendly technology that enhances productivity and reduces inefficiencies.

Role Description: The Operations Management Intern is a full-time, on-site role based in Hyderabad. This position focuses on supporting client onboarding, understanding client requirements, and ensuring smooth adoption of IHM Connect ERP solutions. Day-to-day responsibilities include engaging with clients to address queries,



tracking client satisfaction, coordinating with internal technical and sales teams, and maintaining updated records of client interactions. The intern will assist in preparing presentations, reports, and follow-up communication, while proactively identifying opportunities to improve client experience. This role offers exposure to ERP implementation, customer success processes, and cross-functional collaboration in a energetic, growth-oriented environment.

Qualifications
• Strong customer-focused mindset, with skills in Customer Satisfaction and Account Management to build and maintain long-term client relationships.
• Effective Communication skills (verbal and written) to interact with diverse stakeholders and present information clearly.
• Interest or foundational skills in Sales and Consulting to support solution positioning, client needs assessment, and upsell opportunities.
• Basic unde

📌 Operations Executive Intern (Hyderabad)
🏢 IHM Connect
📍 Hyderabad